The Australian Energy Regulator (AER) has released its draft determination of the Default Market Offer (DMO), detailing proposed electricity...
Billing and CRM
VIC Default Offer draft lowers maximum price
Steph Barker, , Billing and CRM, Electricity, News, Retail, Spotlight, 0Victoria’s Essential Services Commission (ESC) has released its draft decision on the 2024–25 Victorian Default Offer for public consultation. ...
$206M energy savings package for NSW households
Steph Barker, , Billing and CRM, Electricity, News, Retail, Spotlight, 0The New South Wales State Government and the Federal Government have announced a $206 million package for energy saving...
NSW Gov social housing electrification program welcomed by industry
Steph Barker, , Billing and CRM, Electricity, News, Policy, Renewable Energy, Spotlight, 0Rewiring Australia has welcomed a household electrification program in New South Wales, which it says will reduce energy bills...
New guideline simplifying energy bills
Kody Cook, , Billing and CRM, Electricity, Energy Efficiency, News, Spotlight, 0With the release of a new Better Bills Guideline from the Australian Energy Regulator (AER) consumers will find their...
New program offers $250 to NSW households
Tess Macallan, , Billing and CRM, News, Retail, Spotlight, 0As energy customers face rising costs, the New South Wales Government has announced a program to reduce energy bills...
EnergyAustralia announces electricity price increases
Tess Macallan, , Billing and CRM, Electricity, News, Spotlight, 1Following continuous increases in the cost of wholesale electricity, EnergyAustralia has announced that electricity prices will increase for households...
Electricity prices fall to lowest level since 2015
Kim Ho, , Billing and CRM, Demand Management, Electricity, Networks, News, Retail, 0Australian electricity prices across the National Electricity Market (NEM) have fallen to their lowest Q1 level in five years,...
Australians still struggling with energy affordability, report finds
Admin, , Billing and CRM, Electricity, News, Retail, 0The Australian Energy Regulator (AER) has released its Affordability in Retail Energy Markets Report, which has found that Australians...
The Australian Energy Market Commission (AMEC) has obliged the request made by the Federal Government in February to crack...
AEMC report finds strong competition drives power bill savings
Admin, , Billing and CRM, Electricity, News, Retail, Spotlight, 0The AEMC’s annual report on retail competition has found that average household consumers are now saving up to $760...
Using automation to achieve maximum efficiency
Elisa Iannunzio, , Billing and CRM, Electricity, Retail, Sponsored Editorial, 0The move to five-minute settlement data, commencing 1 July 2021, will generate vast quantities of data — five times...
AGL electricity customers will now receive an automatic discount on bills for standing offer customers. The initiative ensures all...
New rule allows meter self-reads
Elisa Iannunzio, , Billing and CRM, Electricity, News, Policy, Retail, 0The AEMC has made a new rule where retailers must accept meter reads provided by customers without smart meters...
Rule change to reduce bill shock
Elisa Iannunzio, , Billing and CRM, Electricity, News, Policy, Retail, 0The Australian Energy Market Commission (AEMC) has implemented a rule change that will require gas and electricity retailers to notify...
Rule to ban misleading energy discounts
Laura Harvey, , Billing and CRM, Electricity, Networks, News, Policy, Retail, 0The Australian Energy Market Commission (AEMC) has introduced a new rule that will prevent retailers from offering discounts on...
Ausgrid electricity prices to drop under new proposal
Laura Harvey, , Billing and CRM, Company news, Electricity, Networks, News, Retail, Spotlight, 0Ausgrid has submitted a proposal to the Australian Energy Regulator (AER) for a six per cent reduction in its...
Delivering a more affordable energy market for VIC
Elisa Iannunzio, , Billing and CRM, Electricity, News, Retail, 0Energy retailers will need to make it easier to find a better electricity deal by publishing their best offer...
$60,000 fine for alleged unauthorised sale of energy
Energy Journalist, , Billing and CRM, Electricity, News, Retail, 0South Australia’s Taplin property group (Taplin) has been fined $60,000 for allegedly unlawfully selling energy at three Adelaide shopping...
Speeding up smart meter installations
Elisa Iannunzio, , Asset Management, Billing and CRM, Electricity, News, Retail, Smart Energy, Smart Meters, 0The Federal Government is submitting a rule change request to the Australian Energy Market Commission (AEMC) to introduce maximum...
Government investment to lower electricity prices in QLD
Energy Journalist, , Billing and CRM, Electricity, News, Policy, Retail, 0The Queensland Government is set to invest $770 million in an attempt to lower energy prices for consumers in...
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