Smart gas meter installation

By 2024 New Zealand’s Vector Metering will have installed over 100,000 digital gas meters, using new technology to provide 30-minute daily consumption data and strengthen consumer confidence. 

Technological advances in digital gas meters have now put them on par with smart electricity meters. The gas meters use ultrasonic measurement technology​ to record consumption every 30 minutes and send data daily to Vector Metering’s secure metering data and analytics platform, developed in conjunction with Amazon Web Services.

Just like electricity, smart gas services deliver multiple benefits to consumers, retailers and networks.  Consumers enjoy getting more accurate bills and can better track their gas consumption through apps and online portals. They no longer have the disruption of someone coming onto their property to read their meter.

Vector Metering General Manager Customer, Sarah McHardy, said customers wanted quick and efficient access to their data.

“We realise that consumers want access to data faster to be able to make informed energy choices. The introduction of smart gas services is another step in the energy sector’s transition to meet changing customer needs.” 

For retailers, actual data daily is providing operational savings through fewer billing queries, reversals and rebills. Customer queries are resolved faster, and energy trading is more accurate. Another key advantage is sustainability – digital gas meters have been proven to remain accurate with up to 20 per cent hydrogen blended with natural gas. 

Vector Metering is participating with a New Zealand distribution company in a residential hydrogen trial early in 2023 using our smart gas services.  

Vector Metering partnered with Genesis to deploy smart gas meters throughout New Zealand, with Genesis providing customers access to their gas data through their Energy IQ app. Customers can now see both their electricity and gas consumption daily and get estimates of their next bill. 

Acting Chief Customer Officer at Genesis, Cameron Jardine, said customers appreciated the greater insights offered by smart gas meters.

“Our customers are really appreciating that they can now see their actual gas consumption. It allows them to draw insights on when and how much gas they are using and what their next bill is likely to be, which makes it easier to manage their energy. Smart gas meters are a new and innovative service and we have been rolling it out to customers over the past year,” said Mr Jardine.

These smart meters and services can also be used in Australia.
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