Schneider Electric’s new EcoCare membership offers new standards in electrical asset management with predictive and proactive strategies that keep operations running, cut downtime and maintenance costs.
Unplanned downtime has become one of the most costly barriers to industrial progress. It puts safety, efficiency, and competitiveness at risk. Planned maintenance is no longer a reliable safeguard either, as it disrupts continuity and drains resources.
With ageing infrastructure, stretched maintenance teams, and rising electrification, the entire industry faces a pivotal question: how can businesses transform maintenance from a cost centre into a driver of resilience and growth? The answer lies in predictive, proactive electrical asset management.
Schneider Electric, the leader in the digital transformation of energy management and automation, has developed EcoCare, a next-generation service membership for proactive electrical asset management. EcoCare combines 24/7 remote monitoring, AI-powered analytics, expert guidance, and condition-based maintenance that set a new benchmark for reliable, sustainable operations.
The true cost of downtime
The cost of downtime is staggering, with widely reported losses running into millions for every hour of disruption. In critical sectors like healthcare and data centres, even brief outages can endanger safety and compliance. Planned maintenance is equally costly, forcing shutdowns that strain resources and budgets.
At the same time, workforce shortages, stricter regulations and sustainability commitments are making inefficiency harder to justify. In this environment, run-to-fail strategies are not an option anymore. Businesses need predictive approaches that not only reduce downtime and costs but also empower maintenance teams and ease workloads.
Turning data into action
EcoCare membership brings this idea to life through a practical, data-driven approach. IoT sensors continuously track parameters such as temperature, humidity, insulation and moisture feeding insights directly into the EcoStruxure platform, where remote experts deliver 24/7 monitoring and alarming.
Exclusive AI-powered indices, covering electrical fire risk, asset health, and maintenance needs, translate millions of data points into actionable insights.
The impact is tangible: EcoCare members cut electrical failure risk by up to 75 per cent and reduce maintenance and downtime costs by up to 40 per cent. With more than 25 million data points analysed every day, teams gain the confidence to plan, extending asset lifespans by three to five years.
The outcome? Fewer interventions, lower costs, and stronger long-term reliability.
People, process, and partnership: the EcoCare difference
Data alone is not enough, according to EcoCare vice president, services and safety Dr Segaran Narayanan.
Predictive insights only create value when backed by people who can act on them.
“In Australia and New Zealand, where operational resilience and sustainability are top priorities, EcoCare delivers more than just maintenance – it provides peace of mind,” Dr Narayanan said.
“By combining expert guidance with AI-driven insights, we help businesses stay ahead of downtime, optimise performance, and meet their energy goals.”
EcoCare pairs these insights with direct access to Schneider Electric experts, both on-site and remote, backed by service-level agreements for rapid response. Remote troubleshooting and timely spare parts reduce repair times and keep operations moving.
Every member is guided by a customer success team, providing tailored plans, quarterly reports, and annual optimisation reviews. With specialised training and discounted rates for spares and interventions, EcoCare ensures expert support is always at hand.
Industry-focused reliability, powered by predictive insights
Every industry faces unique challenges, but all share a common need: safe, reliable operations. EcoCare helps meet that need by combining predictive insights with expert support, tailored to industry requirements.
- Industrial and mining: Transformer failures carry heavy financial and operational consequences. EcoCare’s advanced oil monitoring and dissolved gas analysis provide early warnings, helping teams prioritise repair and replacements.
- Healthcare and data centres: In environments where downtime can impact lives and critical services, EcoCare helps with reliable service delivery through proactive analytics and rapid expert support.
- Utilities and energy: Partial discharge accounts for around a quarter of medium-voltage equipment failures. With EcoCare’s 24/7 monitoring, operators can spot issues in advance, protecting both infrastructure and preventing resource wastage.
By focusing on real-world challenges, EcoCare turns electrical asset management into a source of confidence for your organisation.
Redefine maintenance into a strategic advantage
With EcoCare, maintenance moves beyond repair and routine, becoming a proactive strategy that drives long-term value. It establishes a new way of thinking: maintenance is not a cost burden but a catalyst for resilience, safety, and sustainable growth.
By reshaping how industries manage electrical assets, EcoCare helps operators unlock the full potential of their connectable assets and systems.
The journey to proactive, reliable asset performance management starts here. Discover how here.
