Retail
Exploring the retail sector of Australia’s energy industry, covering gentailers, established players, start ups and more
SEC launches Vic electrification pilot
Sarah MacNamara, , Batteries & Storage, Electricity, News, Renewable Energy, Retail, Solar, Spotlight, 0The State Electricity Commission (SEC) has launched a consumer pilot in three local government areas, aiming to help Victorians...
Advancing customer outcomes
Sarah MacNamara, , Electric Vehicles, Features, Networks, Renewable Energy, Reports, Retail, 0To ensure network plans align with consumer’s long-term needs, AusNet undertook a groundbreaking study to quantify the value customers...
Qld to introduce smart meter consumer protections
Sarah MacNamara, , Billing and CRM, Electricity, News, Policy, Retail, Smart Energy, Smart Meters, Spotlight, 0The Queensland Government has proposed a regulation change that will allow Queensland households with smart meters to revert to...
AEMC makes final determination on new CER rules
Katie Livingston, , Demand Management, Distributed Generation, Electric vehicles, Electricity, Networks, News, Renewable Energy, Retail, Spotlight, 0A rule change by the Australian Energy Market Commission (AEMC) is set to empower customers to better manage their...
Report: cheaper and cleaner electricity possible
Sarah MacNamara, , Batteries & Storage, Electric Vehicles, Electricity, Networks, News, Renewable Energy, Reports, Retail, Solar, Spotlight, 0Energy Networks Australia (ENA) has released a new report that highlights opportunities within the local electricity grid to deliver...
Unpacking the Federal Budget
Sarah MacNamara, , Batteries & Storage, Features, Hydro Power, Policy, Renewable Energy, Retail, Solar, 0By Associate Professor Katja Ignatieva, University of New South Wales Business School With a strong focus on accelerating the...
Batteries driving WA’s transition
Sarah MacNamara, , Batteries & Storage, Electricity, Features, Networks, Projects, Renewable Energy, Retail, Solar, Wind, 0As one of the largest isolated power systems in the world, Western Australia’s energy grid has to tackle some...
Research to improve First Nations’ energy security
Sarah MacNamara, , Billing and CRM, Electricity, News, Projects, Retail, Spotlight, 0A new First Nations led research project aimed at protecting customers whose electricity services utilise prepayment arrangements has been...
Heat pump roadmap released
Sarah MacNamara, , News, Policy, Projects, Renewable Energy, Retail, Spotlight, 0The Victorian and New South Wales governments have collaborated with the Energy Efficiency Council (EEC) to develop a roadmap...
Cold weather driving record electricity demand
Sarah MacNamara, , Batteries & Storage, Billing and CRM, Electricity, Gas, Hydro Power, Hydrogen, News, Retail, Solar, Spotlight, Wind, 0AEMO has released its Quarterly Energy Dynamics report, with winter weather leading to different generation trends and driving up...
How Origin Zero Energy Zone and Energy Zone Pro are supporting businesses to navigate the energy transition
Sarah MacNamara, , Billing and CRM, Electricity, Retail, Sponsored Editorial, 0With the Australian Government’s national target on greenhouse gas emissions reductions of 43 per cent below 2005 levels by...
National CER roadmap released
Sarah MacNamara, , Batteries & Storage, Electric Vehicles, Energy Efficiency, News, Policy, Renewable Energy, Retail, Solar, Spotlight, 0Energy Ministers have published the National Consumer Energy Resources (CER) Roadmap, which sets out an overarching vision and plan...
Smart networks boosting water security in Qld
Steph Barker, , Asset Management, Billing and CRM, Company news, Demand Management, Digital Utilities, 0As part of its comprehensive water security plan, Cairns Regional Council is deploying a revolutionary intelligent connectivity and analytics...
More energy bill relief announced for WA
Steph Barker, , Billing and CRM, Electricity, News, Policy, Retail, Spotlight, 0The Western Australia Government, in partnership with the Federal Government, has announced it will deliver the first instalment of...
Usage vs price: Victorian energy market report examines the balance
Steph Barker, , Billing and CRM, Electricity, Features, Reports, Retail, 0The Victorian Essential Services Commission (ESC) released its latest Energy Market Report (EMR) in March 2024. This report took...
AGL announces partnership for new digital platform
Steph Barker, , Billing and CRM, Company news, Electricity, News, Retail, Spotlight, 0AGL has entered into an agreement with Kaluza to roll out a new technology platform, designed to transform its...
A new phase: the changing landscape of energy tariffs
Steph Barker, , Billing and CRM, Electricity, Features, Retail, 0The ways we generate, distribute and use electricity are changing and energy tariffs have become an increasing focus in...
AGL’s customer support package delivers $35M in payments
Steph Barker, , Billing and CRM, Company news, Electricity, Gas, News, Retail, Spotlight, 0AGL said it has delivered more than $35 million in payments including targeted payment matching, installation of solar panels...
AusNet to provide $12M customer remediation after site crash
Steph Barker, , Company news, Electricity, News, Retail, Spotlight, 0The utility has offered compensation for an outage that lasted approximately eight days following severe storms in Victoria. The...
VIC Energy Market Report: hardship customers likely to have higher energy bills
Katie Livingston, , Electricity, News, Reports, Retail, Spotlight, 0The Victorian Essential Services Commission has released its March 2024 Victorian Energy Market Report (VEMR) covering the period from...
AER’s Default Market Offer to reduce prices
Steph Barker, , Billing and CRM, Electricity, News, Retail, Spotlight, 0The Australian Energy Regulator (AER) has released its draft determination of the Default Market Offer (DMO), detailing proposed electricity...
VIC Default Offer draft lowers maximum price
Steph Barker, , Billing and CRM, Electricity, News, Retail, Spotlight, 0Victoria’s Essential Services Commission (ESC) has released its draft decision on the 2024–25 Victorian Default Offer for public consultation. ...
The role of customer energy resources in the transition to renewables
Energy Journalist, , Electricity, Features, Renewable Energy, Retail, 0Customer energy resources have an important role to play in supporting the energy transition. However, SA Power Networks CEO,...
Energy law breach results in $300K fine
Steph Barker, , Company news, Electricity, News, Retail, Spotlight, 0Origin has been fined for eight alleged contraventions of Victorian energy laws and has paid $295,872 in penalties. Origin...
QLD Gov unveils $10M battery rebate program
Steph Barker, , Batteries & Storage, News, Renewable Energy, Retail, Solar, Spotlight, 0The Queensland State Government has unveiled its Battery Booster program, which will offer rebates of up to $4,000 to...
AER report shows significant fall in wholesale electricity prices
Steph Barker, , Electricity, Gas, News, Retail, Spotlight, 0The Australian Energy Regulator’s (AER) latest Wholesale Markets Quarterly Report has revealed that average annual wholesale electricity prices in...
$206M energy savings package for NSW households
Steph Barker, , Billing and CRM, Electricity, News, Retail, Spotlight, 0The New South Wales State Government and the Federal Government have announced a $206 million package for energy saving...
NSW Gov social housing electrification program welcomed by industry
Steph Barker, , Billing and CRM, Electricity, News, Policy, Renewable Energy, Spotlight, 0Rewiring Australia has welcomed a household electrification program in New South Wales, which it says will reduce energy bills...
AER reports Q3 fall in energy price and demand
Steph Barker, , Electricity, News, Reports, Retail, Spotlight, 0The Australian Energy Regulator (AER) has reported that mild winter weather led to lower demand for energy and a...