Retail

by Andrew Perry, NextGen Executive, EnergyAustralia It might seem counterintuitive that a large energy business like EnergyAustralia would make energy efficiency...

EnergyAustralia will give a 15 per cent discount on electricity and gas usage to eligible concession-card customers on default or...

AGL’s revised hardship policy, that will allow it to identify and support customers who may be in financial hardship, has...

by Rosemary Sinclair, Chief Executive Officer, Energy Consumers Australia After twelve months where energy prices have dominated news headlines, customer...

by Oliver Williams, Policy Adviser, Australian Energy Council The consumer data right is coming. The implementation for the banking sector...

AGL electricity customers will now receive an automatic discount on bills for standing offer customers. The initiative ensures all electricity...

The Queensland Government is now providing grants for household and small business to install batteries to store solar power and...

Jemena’s electricity network costs will remain flat for Victorian customers in 2019. Jemena Executive General Manager, Customer and Markets, Shaun...

Eight remote Aboriginal communities in the Kimberley region have installed more than 100kW of solar panels on community buildings under...

The Australian Energy Regulator’s (AER) approval of the 2019 tariff proposals from Victoria’s electricity networks will see an increase in...

With electricity bills in Australia on the rise, the supply side of the energy market – and how to particularly...

The Australian Energy Regulator (AER) has published performance data and an associated infographic for the electricity distribution businesses that reveals...

The Queensland Competition Authority has reported power prices have either decreased or remained stable in south east Queensland for the...

Real Utilities, a stand-alone business under the Frasers Property Australia umbrella, has joined the Australian energy retail market. Real Utilities...

Enova Community Energy, Australia’s first community-owned renewable energy retailer, is providing sustainable, clean energy for more than 5000 NSW residents...

The Victorian Government will abolish standing energy offers and require energy retailers to offer a fairer price for energy –...

Representatives of Australia’s energy industry have together agreed that addressing emissions and reliability are not only critical in their own...

The AEMC has made a new rule where retailers must accept meter reads provided by customers without smart meters who...

The Australian Government will adopt the ACCC’s recommended “default market offer” following the recent enquiry into electricity prices. The AER...

The Australian Energy Market Commission (AEMC) has implemented a rule change that will require gas and electricity retailers to notify customers...

Talking meerkats, animated wizards and models with impossibly shiny teeth – there are a wide range of price comparison websites...

The Australian Energy Market Commission (AEMC) is seeking stakeholder feedback on a rule change request from Federal Energy Minister, Josh...

The Australian Energy Market Commission (AEMC) has introduced a new rule that will prevent retailers from offering discounts on an...

Ausgrid has submitted a proposal to the Australian Energy Regulator (AER) for a six per cent reduction in its network...

With an increased number of low cost renewable energy coming online, as well as the temptation of cheaper renewable energy...

Wholesale electricity prices in Victoria and South Australia have risen since the closure of the Hazelwood Power Station in 2017,...

Energy retailers will need to make it easier to find a better electricity deal by publishing their best offer on...

South Australia’s Taplin property group (Taplin) has been fined $60,000 for allegedly unlawfully selling energy at three Adelaide shopping centres....

The Federal Government is submitting a rule change request to the Australian Energy Market Commission (AEMC) to introduce maximum timeframes...

Gas transmission pipeline and network companies have published new information on services and pricing to assist commercial negotiations with customers....