Billing and CRM

Australian electricity prices across the National Electricity Market (NEM) have fallen to their lowest Q1 level in five years, according...

The Australian Energy Regulator (AER) has released its Affordability in Retail Energy Markets Report, which has found that Australians are...

The Australian Energy Market Commission (AMEC) has obliged the request made by the Federal Government in February to crack down...

The AEMC’s annual report on retail competition has found that average household consumers are now saving up to $760 a...

The move to five-minute settlement data, commencing 1 July 2021, will generate vast quantities of data — five times more...

AGL electricity customers will now receive an automatic discount on bills for standing offer customers. The initiative ensures all electricity...

The AEMC has made a new rule where retailers must accept meter reads provided by customers without smart meters who...

The Australian Energy Market Commission (AEMC) has implemented a rule change that will require gas and electricity retailers to notify customers...

The Australian Energy Market Commission (AEMC) has introduced a new rule that will prevent retailers from offering discounts on an...

Ausgrid has submitted a proposal to the Australian Energy Regulator (AER) for a six per cent reduction in its network...

Energy retailers will need to make it easier to find a better electricity deal by publishing their best offer on...

South Australia’s Taplin property group (Taplin) has been fined $60,000 for allegedly unlawfully selling energy at three Adelaide shopping centres....

The Federal Government is submitting a rule change request to the Australian Energy Market Commission (AEMC) to introduce maximum timeframes...

The Queensland Government is set to invest $770 million in an attempt to lower energy prices for consumers in response...