Billing and CRM

The Queensland Government has proposed a regulation change that will allow Queensland households with smart meters to revert to flat...

A new First Nations led research project aimed at protecting customers whose electricity services utilise prepayment arrangements has been launched. ...

AEMO has released its Quarterly Energy Dynamics report, with winter weather leading to different generation trends and driving up electricity...

With the Australian Government’s national target on greenhouse gas emissions reductions of 43 per cent below 2005 levels by 2030,...

As part of its comprehensive water security plan, Cairns Regional Council is deploying a revolutionary intelligent connectivity and analytics solution...

The Western Australia Government, in partnership with the Federal Government, has announced it will deliver the first instalment of a...

The Victorian Essential Services Commission (ESC) released its latest Energy Market Report (EMR) in March 2024. This report took an...

AGL has entered into an agreement with Kaluza to roll out a new technology platform, designed to transform its customer...

The ways we generate, distribute and use electricity are changing and energy tariffs have become an increasing focus in the...

AGL said it has delivered more than $35 million in payments including targeted payment matching, installation of solar panels for...

The Australian Energy Regulator (AER) has released its draft determination of the Default Market Offer (DMO), detailing proposed electricity prices...

Victoria’s Essential Services Commission (ESC) has released its draft decision on the 2024–25 Victorian Default Offer for public consultation.  The...

The New South Wales State Government and the Federal Government have announced a $206 million package for energy saving upgrades...

Rewiring Australia has welcomed a household electrification program in New South Wales, which it says will reduce energy bills for...

With the release of a new Better Bills Guideline from the Australian Energy Regulator (AER) consumers will find their energy...

As energy customers face rising costs, the New South Wales Government has announced a program to reduce energy bills and...

Following continuous increases in the cost of wholesale electricity, EnergyAustralia has announced that electricity prices will increase for households and...

Australian electricity prices across the National Electricity Market (NEM) have fallen to their lowest Q1 level in five years, according...

The Australian Energy Regulator (AER) has released its Affordability in Retail Energy Markets Report, which has found that Australians are...

The Australian Energy Market Commission (AMEC) has obliged the request made by the Federal Government in February to crack down...

The AEMC’s annual report on retail competition has found that average household consumers are now saving up to $760 a...

The move to five-minute settlement data, commencing 1 July 2021, will generate vast quantities of data — five times more...

AGL electricity customers will now receive an automatic discount on bills for standing offer customers. The initiative ensures all electricity...

The AEMC has made a new rule where retailers must accept meter reads provided by customers without smart meters who...

The Australian Energy Market Commission (AEMC) has implemented a rule change that will require gas and electricity retailers to notify customers...

The Australian Energy Market Commission (AEMC) has introduced a new rule that will prevent retailers from offering discounts on an...

Ausgrid has submitted a proposal to the Australian Energy Regulator (AER) for a six per cent reduction in its network...

Energy retailers will need to make it easier to find a better electricity deal by publishing their best offer on...

South Australia’s Taplin property group (Taplin) has been fined $60,000 for allegedly unlawfully selling energy at three Adelaide shopping centres....

The Federal Government is submitting a rule change request to the Australian Energy Market Commission (AEMC) to introduce maximum timeframes...