Billing and CRM

Endeavour Energy has unveiled its new Flexible Exports service, which aims to help New South Wales households export more solar...

The submissions period for the Federal Government’s National Electricity Market (NEM) review initial consultation has officially closed, with industry providing...

The Australian Energy Regulator (AER) has published a toolkit designed to provide practical assistance to consumer-facing energy businesses on the...

Jemena has submitted its Electricity Pricing and Services plan for 2026–31 to the Australian Energy Regulator (AER), proposing significant energy...

AusNet has submitted a proposal to the Australian Energy Regulator (AER) for a $3.5 billion distribution network upgrade, with the...

Endeavour Energy and Tokyo Electric Power Company (TEPCO) Power Grid will collaborate on initiatives aimed at accelerating the energy transition...

GridBeyond’s new Frequency Control Ancillary Services (FCAS) price forecasting service is now available in the National Electricity Market (NEM).  The...

The Essential Services Commission has released its draft decision on the minimum amount energy retailers are required to pay solar...

As 2024 comes to a close, it’s no exaggeration to say it’s been a huge year.  We’ve seen major investments...

All Western Australian households are set to receive a $350 credit on their next power bill as the State Government...

A consumer survey by Energy Consumers Australia has revealed that more than 60 per cent of Australians believe the renewable...

The Australian Energy Regulator (AER) has published the Retail Markets Report 2023–24, with the most recent consumer outcome metrics and...

Victorian industry, community groups, consumers and other interested parties have been asked for feedback by the Essential Services Commission (ESC)...

The Northern Territory Government is increasing the Home and Business Battery Scheme bonus from $5000 to $12,000 in a move...

The Australian Energy Market Commission (AEMC) has finalised a reform to universalise smart meter deployment across the National Electricity Market...

AGL’s Customer Council has published an open letter with recommendations for government, regulators, networks and retailers to ensure consumers remain...

The Federal Government has assembled an independent panel to review how the National Electricity Market (NEM) will operate, aiming to...

Residents in Ballan can now access the State Electricity Commission’s (SEC) digital tool to help them switch to an electric...

The Australian Energy Market Commission (AEMC) has released a consultation paper as part of its plan to design a pricing...

The Australian Energy Regulator (AER) has released its annual state of the energy market report, providing a comprehensive review of...

The Australian Renewable Energy Agency (ARENA) has announced the six startups it has selected to present at the fifth annual...

Energy Consumers Australia CEO, Dr Brendan French. Image: Energy Consumers Australia. Energy plays a key role in our everyday lives,...

As cost-of-living pressure continue to rise, the Western Australian Government has introduced electricity credits to reduce power bills. Western Australian...

The Victorian Government has launched an initiative to position the State Electricity Commission’s (SEC) as a one-stop-shop for households to...

Australia’s transition to net zero is full steam ahead, but the energy grid now faces unprecedented changes in demand and...

Intelligent software running on next-generation smart meters at the grid-edge will deliver value to retailers, DNSPs and consumers. In the...

The Australian Energy Market Commission (AEMC) has released a new report exploring how Australia can centre consumers during the energy...

The Constitution Amendment (SEC) Bill 2023 has passed the Victorian Parliament, enshrining the State Electricity Commission in the state’s constitution.  The...

The $175 million Social Housing Energy Performance Initiative (SHEPI), jointly funded by the Federal and New South Wales governments, has...

Expressions of interest are now open for the Energy Masters program in South Australia, set to test the benefits of...