The Energy Charter – a whole of energy sector initiative focused on embedding consumer-minded culture and conduct in energy businesses to create tangible improvements in price and service delivery – has released the presentation slides and webinar recording of its Stakeholder webinar.
Fifteen CEOs from across the gas and electricity supply chains have committed to developing a consumer charter to progress the culture and solutions required to deliver energy in line with community expectations.
The Stakeholder webinar held on Wednesday 3 October are now available to download here.
The Energy Charter is be a principles-based disclosure regime that can be applied to all businesses across the gas and electricity supply chains. Adoption is voluntary, and all energy businesses will be encouraged to join.
Those who commit to the Energy Charter will agree to publicly identify how they are delivering against the Charter Principles and providing positive outcomes for customers.
It is critical that energy businesses are transparent and accountable for their statements. An independent accountability panel is proposed to review disclosures and produce an annual evaluation report on them.
The Energy Charter Consultation Draft is available here.
Participating companies include AGL, APA Group, Aurora Energy, AusNet Services, Australian Gas Infrastructure Group, CS Energy, Energy Queensland Limited including Ergon Energy Network, Energex, Yurika and Ergon Energy Retail, EnergyAustralia, Essential Energy, Jemena, Meridian Energy Australia & Powershop Australia, Origin Energy, Powerlink Queensland, Stanwell and TransGrid.