AGL is adding smart insurance products to its range of services to home builders or renters as part of a $3 million investment in the start up company Honey Insurance.
AGL is one of a handful of energy retailers, including Energy Australia, which have updated their services to include insurance. AGL Chief Customer Officer, Christine Corbett, said as Australia’s largest energy-led multi product retailer, AGL is committed to delivering truly customer centric offerings that simplify the customer experience.
“We are taking away the hassle of calling several providers by streamlining customers’ essential services and becoming the one place for energy, broadband, mobile – and now insurance,” Ms Corbett said.
“Honey’s offering uses smart home technology, including sensors that can proactively detect preventable incidents such as fire, water damage or even theft.
“We know customers are looking for smarter solutions with the latest technology to power their lives.”
The investment in Honey Insurance builds on AGL’s Future Business strategy through AGL Next, which delivers innovative initiatives to develop, test and pilot new ideas and programs.
AGL Executive General Manager Future Business and Technology, John Chambers, said Honey’s business model and innovative approach provides an exciting avenue for AGL to explore and expand.
“We are concentrating our investments in like minded businesses that have the technology to make customers’ lives easier,” Mr Chambers said.
“We have seen the success of smart home technology overseas and believe that it is an untapped and growing market here in Australia, where we are quick to take up connected services that make our lives easier.”
Honey Insurance CEO, Richard Joffe, said AGL offers Honey incredible scale given their 4.2 million customer services and the company couldn’t be happier to have a more aligned partner to be their first to market with.
“From the first conversations, we knew AGL shared the same commitment as Honey, to create innovative services for Australians. This is only the beginning of many unique and joint offerings to come,” Mr Joffe said.
The offer will be available through Connectnow, a leading home moving specialist.